Dear user, the personal data collected in this form will be stored, analyzed, and in some cases transmitted to third parties in order to give attention and solution to the PQRS presented. For this purpose, we may contact you using the means informed by you. The person responsible for the treatment and whom you authorize, is Crystal S.A.S. before whom you can exercise your rights as the owner (know, update, rectify, revoke the authorization and / or request the deletion of the data) by writing to the email proteccionbasedatos@crystal.com.co. You can consult here our complete personal data processing policy: link to the policy